Best Tariff

Best Tariff

29. June 2020 Use Cases 1

Introduction

The European Electronic Communication Code (EECC), EU’s directive to protect end-users in the field of telecommunications law, is just around the corner, rolling out in countries all over the European Union, some as soon as December 2020.

The sweeping update provides a number of changes to the existing telecom regulatory framework. Part of this new code mandates that an independent method of comparing similar telecommunications services be made available to end users, ultimately requiring regulated providers to tell customers about the best tariffs available to them.

For December 21st, 2020 the EU directive states:

“In addition, and at the same time, providers shall give end-users best tariff advice relating to their services. Providers shall provide end-users with best tariff information at least annually.”

Source: Article 105, page 144 – Official Journal of the European Union – DIRECTIVE (EU) 2018/1972 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 11 December 2018

See it for yourself. Download the directive in your native tongue →

Not Just Best Tariff

The expanded regulatory reform further reinforces consumer protection by safeguarding their rights to non-discrimination, information, transparency, provider switching and portability (including the limitation of the contract duration to 24 months, as well as the right to terminate the contract in case of automatic prolongation), universal service, availability, contract summary, etc.

Have a different challenge? See our other use cases →

The Clintview Solution

What’s Clintview?

Clintview is an all-in-one pricing simulation and analytics software built for telecom companies. A perfect choice for the Best Tariff use case due to its native integration, plug-and-play accessibility, and sand-box simulations that billing software just wasn’t made for.

Getting Started Is Easy

Configure Your Price Plans

Clintview is seamlessly integrated with your billing software, ensuring correct utilization and interpretation of your data across the entire platform. This enables a comprehensive comparison of your entire portfolio of price plans, options, and discounts which can even include those of your competitor.

Run a Best Tariff Simulation

Clintview’s simulation engine computes results for hundreds of price plan-option-combinations for every subscriber in the selected customer segment. The number of results can be reduced using Conditions, Decision Functions and Scenario parameters. Several simulations for different purposes can be configured.​

Analyze Your Top Results

Once an appropriate number of tariffs is generated, rank every single customer with your definition of best tariff, resulting in either one best offer, an intriguing up-sell or retainer. Take it beyond monetary value to include content, usage experience, or service related impact, identifying new valuable customer segments.

Export The Offer You Need

Use these insights across any channel to boost the performance of your portfolio. The inclusion of their contract, usage and options, provides such granular customization that helps consumers know and trust that they're being given the best deal.

Built For Automated Scale

As a fully automated solution, Clintview requires minimum OPEX to deliver relevant, consistent and automated results. Contract-by-contract, customer-by-customer with a proven track record of large operators beyond 20 million subscriptions, this is a solution that scales.

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Key Features for Best Tariff

Ahead of the Curve

Gain a competitive edge by not only full-filling the legal obligation but by implementing innovations ahead of the competition.

Prescriptive Tariff Recommendations

Avoid costly recommendations that lead to customer complaints, negotiations — or worse — market research for competitive offers.

Dynamic Pricing Ready

Leverage the new Directive with your own definition of best tariff to generate value with tailored tariffs proposition. Customers want to be engaged, so provide a pro-active solution that strikes the right balance between customer protection, and a proportionate up-sell.

Smooth Implementation

Deployment in 3-6 months, with support you can count on.

Flexible Solutions

Get the solution you need with on premise and cloud models.

Native Integration

Our integration framework makes connecting existing solutions hassle-free.

Go Beyond Best Tariff

One license covers a variety of additional business use cases.

Best Tariff Success Stories

Colruyt Mobile — Belgium

Thanks to the Clintview solution, Colryut automated their credit calculation on a monthly basis, compared their prepaid offer against the best product on the Belgian market, which enabled them to compute, tailor and display targeted best tariff offerings to their clients.

BASE — Belgium

As Belgium's third largest telecommunications operator, BASE needed a way to comply with Belgian TRA (Telecom Regulation Authority) Law, the very same conditions that inspired EU's EECC best tariff. In order to show the right tariff to the right customer, BASE fully integrated the Clintview solution with their Ericsson's BSCS billing system (tariff and customer data) which gave them the tools they needed to accomplish just that.

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