Value. Event. Action In the digital world, the Communication Service Providers (CSP’s) have access to a large amount of event-data related to the customer. The value of a single event in isolation decreases with time. However, the collective value of many events builds up over time. In conventional analytics, insights from the collective events are…
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Introduction Revenue Assurance can be defined as the process of ensuring that all products and services provided by the Telecom Service Provider are billed as per the commercial agreement with customers by ensuring billing – and configuration integrity and accuracy across the relevant systems. This in order to improve profits, revenues and cash flows. Revenue…
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How does Clintview Work? There can be different compelling events for a new product launch. Competition A new promotion is launched by the competition, which the operator finds too aggressive. If they do not react, they will lose subscribers. However, if they launch a similar tariff, they will lose revenue due to cannibalization. Customers Based…
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An estimated 13% of Service Plan revenue (revenue attributed directly to fees paid by subscribers for voice and data services) is leaked by Communication Service Providers, because they do not have enough information to better understand the competitive pressure of the marketplace.Competitive Pricing Analytics (CPA) is a standard operating procedure in many industries, but is…
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Billing migrations are most often driven by IT, yet extremely disruptive to the Business. The cost is significant, and fraught with risk for Customer Care and Retail. Marketing can take the opportunity to optimize the portfolio of service plans against the current subscriber usage patterns, against the competitive landscape, and leverage a Revenue Quality Assurance…
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Introduction Customers are exposed to a great amount of attractive offers every day, and knowing which customers are at risk and those who can be optimised.Clintview identifies products and complementary options that are unfulfilled by current service plans. The calculations are made with high precision, including key metrics such as price and usage elasticities. Elasticity…
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While single-subscriber simulations are still important to Telecoms pricing analytics, things heat up much more when calculating impacts of household offers. A simple family plan with two (three) plans on member level combined with one out three two available data pools will end in 96 (729) combinations. Complexity increases in multiple dimensions. With Clintview analyst,…
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A Service Plan is truly optimized when the customer receives the appropriate value for the price they are paying, and the Communication Service Provider (CSP) is receiving the most amount of revenue while achieving the highest margin over the course of the Customer Lifecycle. Optimizing a Service Plan for B2B customers involves overcoming specific challenges.…
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Introduction Every second telecommunications CEO is aware of new market entrants. This leads to stronger competition in saturated markets such as Western Europe. For example, telecoms from emerging markets are looking for profitable assets abroad, utilizing their well built low-cost operating models to oust local incumbents. There is also the fact that companies new to…
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